Experimental Online Forecast Calculator (Version 1.6)

This is a free online experimental forecasting tool for calculating and creating forecasts in contact centres and other applications.

Important Information

  1. This forecasting calculator needs at least 13 months of data (ideally 2 years or more) to generate a reasonable forecast.
    The more data you enter the better the forecast.
  2. Data needs to be entered in two columns - Date, Values e.g. Dec-2016, 33100
  3. The date format needs to be either mmm-yy or dd-mmm-yy e.g. Dec-2016 or 21-Dec-2016.
  4. Make sure you don't have any commas in the values e.g. 33,100 should be entered as 33100.
  5. If you are unsure on how to have your CSV formatted, please download this example - Online Forecast CSV Example
Terms and Conditions - Use of the Forecasting Tool is subject to our standard terms and conditions.

If you experience any issues, please email newsdesk@callcentrehelper.com.

Please select your input method

Excel Cut & Paste


Use Example Data

Upload Your Data.

Select CSV file:    

Date Type (Each row of information contains):

Day Week Month

Excel Cut & Paste :

"Please ensure one of the following characters is used to separate data columns: tab or comma(,)":

If no header row has been inserted, default values will be used.

Date Type (Each row of information contains):

Day Week Month